Privacy Policy & Terms and Conditions

Privacy Policy

This Privacy Policy explains how Creative Express (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or use our website and services.

Information We Collect

We may collect the following information:

• Name, email address, phone number.
• Business or company details.
• Information you share through contact forms, enquiry forms, chats, or emails.
• Website usage data such as IP address, browser type, device information, pages visited, date and time of visits, and referring URLs.

We collect information only when it is voluntarily submitted by you (for example, when you fill out a form or contact us) or automatically collected through standard analytics and tracking tools.

How We Use Your Information

The information we collect may be used to:

• Respond to your enquiries, requests, and communication.
• Provide, operate, and improve our services.
• Share relevant information about our services, updates, and offerings.
• Improve website performance, functionality, and user experience.
• Maintain internal records, reporting, and analytics.
• Comply with applicable legal obligations, resolve disputes, and enforce our agreements.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember your preferences, and analyse website traffic and performance.

You can choose to disable or manage cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services and Links

Our website and services may use or link to third-party tools, platforms, or websites such as advertising networks, social media platforms, or analytics providers.

We are not responsible for the privacy practices, security, or content of any third-party websites or services. We encourage you to review the privacy policies of those third parties.

Your Rights and Choices

Subject to applicable law, you may have the right to request access to, correct, or delete the personal information that we hold about you, or to withdraw consent where processing is based on consent.

To exercise these rights or to make a privacy-related request, you can contact us using the details provided below.

Your Consent

By using our website and providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy.

Retention of Information

We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Updates to This Policy

Creative Express reserves the right to update, modify, or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date, and your continued use of the website after such changes constitutes your acceptance of the revised Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@creativeexpress.in

Terms and Conditions

Welcome to Creative Express. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you should not use this website or our services.

Use of Website

The content on this website is provided for general informational purposes only. Creative Express reserves the right to modify, update, or remove website content at any time without prior notice.

You agree not to use this website:

• For any unlawful, fraudulent, or harmful purpose.
• In any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.
• To transmit any viruses, malicious code, or harmful content.
• To attempt to gain unauthorised access to any part of the website, accounts, or systems connected to the website.

Services

Creative Express provides digital marketing, advertising, creative, and website-related services. The scope of services, timelines, deliverables, and commercials will be defined through mutual agreement, proposals, quotations, work orders, or formal contracts.

Results from marketing and advertising activities may vary depending on several factors including industry, competition, audience, and market conditions. We do not guarantee specific outcomes, performance, or returns unless expressly agreed in writing.

Intellectual Property

All content, designs, logos, text, graphics, images, and materials on this website are the intellectual property of Creative Express or are used with appropriate permission, unless otherwise stated.

You may not copy, modify, reproduce, distribute, republish, display, or transmit any content from this website without our prior written consent, except for personal, non-commercial viewing.

Payment, Invoices, and Refunds

Where applicable, payment terms, invoicing schedules, and refund policies will be specified in the relevant proposal, quotation, or contract agreed between you and Creative Express.

Unless otherwise agreed in writing, fees paid for services are non-refundable once work has commenced, including strategy, planning, or creative development stages.

Limitation of Liability

To the maximum extent permitted by law, Creative Express shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use this website or our services.

This includes, without limitation, loss of profits, business interruption, loss of data, or any other commercial damages, even if we have been advised of the possibility of such damages.

Third-Party Tools and Platforms

Our services may involve the use of third-party platforms or tools, such as advertising networks, social media platforms, email marketing tools, hosting providers, or analytics services.

Creative Express is not responsible for any changes, downtime, errors, policies, charges, or actions of third-party providers. Your use of such third-party services may be subject to their own terms and privacy policies.

Termination

Creative Express reserves the right to terminate, suspend, or restrict access to the website or services at any time, without prior notice, if these Terms are violated or in cases of misuse, abuse, non-payment, or unlawful activity.

Upon termination, any rights or obligations that by their nature should survive (including intellectual property rights, payment obligations, and limitations of liability) shall continue to remain in effect.

Governing Law and Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or in connection with the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

Changes to These Terms

Creative Express may revise, update, or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the website or services after such changes constitutes your acceptance of the updated Terms.

Contact Information